Smart Shop Imbera G319 Drink Vending Machine
Introducing Smart Shop™ cooler, with AI technology! A breakthrough in unattended retail, powered by AI Vision cameras shrinkage...well it all but disappears. The Smart Shop cooler will surely increase sales and profit margin by no longer limiting what can be sold to what fits in a vending machine. It is the most secure automated retail system since vending machines were invented! No scanning or action from the consumer is required. Just pay, take and close the door and enjoy. REQUIRES INTERNET CONNECTION. (not included)
Smarter Shopping. Flexible Retail. Predictable Costs.
Introducing the Smart Shop™ AI Smart Cooler, an innovative unattended retail solution that combines AI-powered product recognition, secure self service shopping, and Edge-Based AI Computing to help simplify vending operations and expand your product selection.
Unlike traditional vending machines, Smart Shop™ gives customers direct access to products on the shelves without the limitations of dispensing mechanisms, fixed product slots, or drop chutes. Offer snacks, beverages, fresh food, and other shelf compatible products while delivering a convenient, grocery store style shopping experience.
Powered by Edge-Based AI Computing, the system processes transactions locally for faster performance, reduced data usage, and lower ongoing connectivity costs compared with cloud based alternatives.
NO Percentage of Sales. NO Transaction Fees. One Low Monthly Flat Rate.
Key Features
- NO Percentage of Sales — Keep your sales revenue.
- NO Transaction Fees — No per-transaction fees charged by the vending subscription.
- Low Monthly Flat Rate — Just $49 per unit per month.
- Edge-Based AI Computing — Local transaction processing for responsive performance and reduced data usage.
- 2 AI Vision Cameras — Track products taken and returned to support accurate checkout.
- Secure 24/7 Unattended Retail — Provide convenient self-service shopping around the clock.
- Flexible Shelf-Based Merchandising — Sell a variety of products without traditional vending machine dispensing restrictions.
- Automated Checkout — No individual product scanning required.
- Smart Shop™ Technology — Combines controlled door access with AI-powered product recognition.
An internet connection is required. Internet service is not included.
How Smart Shop™ Works
Smart Shop™ makes self-service shopping simple for customers.
- Pay to unlock. Customers use a supported payment method to unlock the cooler.
- Select their products. Customers open the door and take the items they want.
- Return unwanted items. Products returned before the door closes are accounted for in the final transaction.
- Close the door and go. The two AI vision cameras identify the products taken and returned, and the system calculates the purchase accordingly.
There's no need to scan individual items or complete a separate checkout. Customers simply pay, shop, close the door, and go.
Why Choose Smart Shop™ Over Traditional Vending?
More Product Variety
Traditional vending machines restrict product selection through fixed slots, dispensing mechanisms, and drop chutes. Smart Shop™ uses an open-shelf design, allowing you to sell a wider range of products that fit the available shelving.
Potential product options include:
- Bottled and canned beverages
- Chips, candy, and packaged snacks
- Fresh food and grab-and-go meals
- Other shelf-compatible merchandise
Adjustable shelf configurations can help you organize products to suit your location and customers.
AI-Powered Inventory Protection
Two AI vision cameras track products as customers remove or return them. This helps improve transaction accuracy and reduce inventory shrinkage without relying solely on the honor system or product-weight measurements.
Fewer Mechanical Components
Traditional vending machines often rely on motors, elevators, picker arms, augers, and other dispensing mechanisms that can jam or require maintenance.
Smart Shop™ replaces traditional product dispensing with controlled door access and shelf-based shopping. Fewer mechanical components can mean fewer jam-related problems and less maintenance.
A Better Customer Experience
Customers can see and handle products before making their final purchase decision. This familiar shopping experience provides greater flexibility and may encourage additional purchases.
Bring convenient, self-service retail to offices, workplaces, and other suitable locations without requiring a staffed checkout.
Edge-Based AI vs. Cloud-Based Processing
Smart Shop™ uses Edge-Based AI Computing to process transactions locally rather than relying entirely on cloud-based processing.
Benefits include:
- Faster local processing for responsive transaction handling.
- Reduced data usage through less reliance on continuous cloud processing.
- Potentially lower connectivity costs by reducing ongoing data requirements.
- Predictable operating expenses with a flat monthly subscription.
An internet connection is still required for connected services and system management.
Simple, Predictable Monthly Pricing
Just $49 Per Unit Per Month
An active subscription is required to operate the Smart Shop™ system.
The mandatory subscription includes access to the backend Vending Management System (VMS), including:
- Inventory management and monitoring
- Sales tracking and reporting
- Machine monitoring
- Remote support
- Software updates as needed
No percentage of sales. No subscription transaction fees. No contract.
Your monthly subscription remains flat as your sales grow, helping you manage operating costs and protect long-term profitability.
Confirm any separately applicable payment processing provider fees or other service charges before purchase.
Upgrade Compatible Coolers and Freezers
Looking to convert existing equipment into an automated retail solution? A compatible single-door cooler or freezer may be upgraded with an appropriate smart health lock and access control system.
Depending on the equipment and lock configuration, features may include:
- Temperature monitoring against a configured set point
- Remote alerts when temperatures exceed the designated threshold
- Remote locking and unlocking
- Earlier notification of potential refrigeration issues
Real-time alerts can help you respond sooner to temperature problems, potentially reducing spoilage, lost sales, and avoidable service calls.
Equipment compatibility and applicable food safety requirements should be confirmed before installation.
Frequently Asked Questions
How much is the monthly subscription?
The mandatory subscription is $49 per unit per month. It includes VMS access, inventory and sales monitoring, remote support, and software updates.
Do you charge a percentage of sales?
No. There is no percentage of sales charge or transaction fee charged by the vending subscription.
How does checkout work?
Customers pay to unlock the door, take the products they want, and close the door. The AI vision cameras track items taken and returned to calculate the final purchase.
Do customers need to scan products?
No. Individual product scanning is not required.
Does Smart Shop™ require an internet connection?
Yes. An internet connection is required for connected services. Internet service is not included.
Can I sell products other than snacks and beverages?
Yes. The shelf-based design supports a wide range of products that fit the available shelving, including fresh food, packaged goods, beverages, and general merchandise, subject to the equipment's configuration and operating temperature.
Bring Smarter Retail to Your Business
Smart Shop™ combines AI-powered product recognition, secure self-service shopping, and Edge-Based AI Computing to give operators greater flexibility than traditional vending machines.
Expand your product selection, simplify checkout, and keep subscription costs predictable with a smart retail solution designed for modern unattended shopping.
Smarter shopping. More product flexibility. Predictable monthly costs. Just $49 per unit per month.
Brochure
Download Brochure
|
|
| Weight | 319 lbs |
| Dimensions | D 27.5" x W 29.5" x H 78.625" |
| Manufacturer | Imbera |
| Shelves | 5 |
| Net Cu Ft | 19.2 |
| HP | 1/4 |
For further details on condition, please see our Machine Condition Details.
- Cosmetic condition: 9-10
- Paint and bodywork (when applicable)
- Detail cleaned
- Thoroughly tested and working
- Serviced money systems
B – Good
- Cosmetic condition: 6-8
- Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
C – Fair
- Cosmetic condition: 3-5
- Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
F – Bad
- Cosmetic condition: 1-2
- Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
- Not cleaned at all, left “as-is” cosmetically but, mechanically functional
- Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
- Serviced money systems
Units will be repaired or replaced at no cost to the customer, provided units are operated and installed under the specific usage conditions designed for each model as outlined by Imbera User Manuals.
Our warranty includes parts, standard ground freight and labor performed at time of service. It also includes supplemental materials such as refrigerant gas, filter drier, welding, etc.
- Whole Cooler: 3 year warranty
- Compressor: 5 year warranty (First 3 years – labor & parts. Additional 2 years – compressor parts only.)
Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.
Some of the benefits of the extended warranty are: Commercial Equipment – New Products
-
-
- 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
-
Commercial Equipment – Refurbished Products
-
-
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
- Day 31 for Labor
- Day 31 for Parts
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
-
FAQs about Consumer Priority Service Extended Warranty
At Vending Concepts, we want our customers to understand our return and refund process before making a purchase. Please review the following policy carefully before requesting a return.
1. Items Eligible for Return
Special orders and custom orders are non-returnable and non-cancelable. This includes, but is not limited to, new machines, custom graphics, and other specially ordered or customized products.
All other items may be eligible for return, subject to the conditions, deadlines, and fees outlined in this policy.
2. Return Request Deadlines
All return requests must be approved by Vending Concepts through a Return Merchandise Authorization (RMA).
- An RMA must be requested within 7 days of receiving the merchandise or 60 days from the original purchase date, whichever comes first.
- No returns will be accepted after 7 days from the date the merchandise is received.
- An RMA is required for all approved returns. Items returned without an RMA may not be accepted.
To request an RMA, please contact our Customer Service team during regular business hours, Monday through Friday, 8:00 AM–5:00 PM CST.
3. Restocking Fees and Return Shipping Costs
Approved returns are subject to a 25% restocking fee, along with all applicable shipping charges.
The buyer is responsible for the following costs:
- Restocking fee: A 25% charge on the returned item.
- Original shipping costs: The full cost of shipping the machine from Vending Concepts to the buyer, even if the original purchase included free shipping.
- Return shipping costs: The full cost of shipping the machine back to Vending Concepts.
- Additional restoration or repair costs: Any costs necessary to return the machine to its original shipped condition, subject to the limitations described in Section 5.
Important Information About Free Shipping
Although shipping may be advertised as free to the buyer, Vending Concepts still incurs the full cost of shipping the machine. If a buyer returns a machine, the buyer becomes responsible for the original shipping cost.
Vending Concepts will provide an invoice from the trucking company documenting the original shipping charges. These charges remain the buyer’s responsibility, even when shipping was initially provided at no cost to the buyer.
4. Packaging and Return Shipping Requirements
The buyer is responsible for arranging and paying for all return shipping.
The buyer may choose to:
- Arrange return shipping independently; or
- Ask Vending Concepts to assist in obtaining the best available shipping quote.
Before shipping the machine back, the buyer must properly secure it to a pallet and wrap it appropriately to help prevent damage during transit.
The buyer is responsible for ensuring the machine is packaged and secured for safe transportation back to Vending Concepts.
5. Condition of Returned Merchandise
Returned machines must be received by Vending Concepts in the same condition they were in when originally shipped to the buyer.
If a machine is returned in a different condition, the buyer will be responsible for any additional costs necessary to restore it to its original shipped condition. These costs will not exceed the original purchase price of the machine.
Any applicable restoration or repair costs will be deducted from the refund.
Ownership of the machine remains with the buyer until Vending Concepts receives the machine in its original shipped condition and issues the applicable refund.
6. Refunds
Once the returned machine has been received and inspected, Vending Concepts will determine the applicable refund amount.
The refund will be calculated by deducting the following from the original machine purchase price:
- The 25% restocking fee.
- The original shipping charges from Vending Concepts to the buyer.
- The return shipping costs, which are the buyer’s responsibility and must be paid separately or as otherwise arranged.
- Any applicable restoration or repair costs resulting from the machine being returned in a condition different from its original shipped condition.
The refund will be issued after the returned machine has been received in the required condition and the applicable deductions have been determined.
7. Contact Customer Service
To request a Return Merchandise Authorization (RMA) or discuss a potential return, please contact Vending Concepts Customer Service during the following hours:
Monday–Friday: 8:00 AM–5:00 PM CST
All returns must be authorized in advance, and requests must be made within the applicable deadlines outlined above.
Thank you for your understanding and for choosing Vending Concepts.
Introducing Smart Shop™ cooler, with AI technology! A breakthrough in unattended retail, powered by AI Vision cameras shrinkage...well it all but disappears. The Smart Shop cooler will surely increase sales and profit margin by no longer limiting what can be sold to what fits in a vending machine. It is the most secure automated retail system since vending machines were invented! No scanning or action from the consumer is required. Just pay, take and close the door and enjoy. REQUIRES INTERNET CONNECTION. (not included)
Smarter Shopping. Flexible Retail. Predictable Costs.
Introducing the Smart Shop™ AI Smart Cooler, an innovative unattended retail solution that combines AI-powered product recognition, secure self service shopping, and Edge-Based AI Computing to help simplify vending operations and expand your product selection.
Unlike traditional vending machines, Smart Shop™ gives customers direct access to products on the shelves without the limitations of dispensing mechanisms, fixed product slots, or drop chutes. Offer snacks, beverages, fresh food, and other shelf compatible products while delivering a convenient, grocery store style shopping experience.
Powered by Edge-Based AI Computing, the system processes transactions locally for faster performance, reduced data usage, and lower ongoing connectivity costs compared with cloud based alternatives.
NO Percentage of Sales. NO Transaction Fees. One Low Monthly Flat Rate.
Key Features
- NO Percentage of Sales — Keep your sales revenue.
- NO Transaction Fees — No per-transaction fees charged by the vending subscription.
- Low Monthly Flat Rate — Just $49 per unit per month.
- Edge-Based AI Computing — Local transaction processing for responsive performance and reduced data usage.
- 2 AI Vision Cameras — Track products taken and returned to support accurate checkout.
- Secure 24/7 Unattended Retail — Provide convenient self-service shopping around the clock.
- Flexible Shelf-Based Merchandising — Sell a variety of products without traditional vending machine dispensing restrictions.
- Automated Checkout — No individual product scanning required.
- Smart Shop™ Technology — Combines controlled door access with AI-powered product recognition.
An internet connection is required. Internet service is not included.
How Smart Shop™ Works
Smart Shop™ makes self-service shopping simple for customers.
- Pay to unlock. Customers use a supported payment method to unlock the cooler.
- Select their products. Customers open the door and take the items they want.
- Return unwanted items. Products returned before the door closes are accounted for in the final transaction.
- Close the door and go. The two AI vision cameras identify the products taken and returned, and the system calculates the purchase accordingly.
There's no need to scan individual items or complete a separate checkout. Customers simply pay, shop, close the door, and go.
Why Choose Smart Shop™ Over Traditional Vending?
More Product Variety
Traditional vending machines restrict product selection through fixed slots, dispensing mechanisms, and drop chutes. Smart Shop™ uses an open-shelf design, allowing you to sell a wider range of products that fit the available shelving.
Potential product options include:
- Bottled and canned beverages
- Chips, candy, and packaged snacks
- Fresh food and grab-and-go meals
- Other shelf-compatible merchandise
Adjustable shelf configurations can help you organize products to suit your location and customers.
AI-Powered Inventory Protection
Two AI vision cameras track products as customers remove or return them. This helps improve transaction accuracy and reduce inventory shrinkage without relying solely on the honor system or product-weight measurements.
Fewer Mechanical Components
Traditional vending machines often rely on motors, elevators, picker arms, augers, and other dispensing mechanisms that can jam or require maintenance.
Smart Shop™ replaces traditional product dispensing with controlled door access and shelf-based shopping. Fewer mechanical components can mean fewer jam-related problems and less maintenance.
A Better Customer Experience
Customers can see and handle products before making their final purchase decision. This familiar shopping experience provides greater flexibility and may encourage additional purchases.
Bring convenient, self-service retail to offices, workplaces, and other suitable locations without requiring a staffed checkout.
Edge-Based AI vs. Cloud-Based Processing
Smart Shop™ uses Edge-Based AI Computing to process transactions locally rather than relying entirely on cloud-based processing.
Benefits include:
- Faster local processing for responsive transaction handling.
- Reduced data usage through less reliance on continuous cloud processing.
- Potentially lower connectivity costs by reducing ongoing data requirements.
- Predictable operating expenses with a flat monthly subscription.
An internet connection is still required for connected services and system management.
Simple, Predictable Monthly Pricing
Just $49 Per Unit Per Month
An active subscription is required to operate the Smart Shop™ system.
The mandatory subscription includes access to the backend Vending Management System (VMS), including:
- Inventory management and monitoring
- Sales tracking and reporting
- Machine monitoring
- Remote support
- Software updates as needed
No percentage of sales. No subscription transaction fees. No contract.
Your monthly subscription remains flat as your sales grow, helping you manage operating costs and protect long-term profitability.
Confirm any separately applicable payment processing provider fees or other service charges before purchase.
Upgrade Compatible Coolers and Freezers
Looking to convert existing equipment into an automated retail solution? A compatible single-door cooler or freezer may be upgraded with an appropriate smart health lock and access control system.
Depending on the equipment and lock configuration, features may include:
- Temperature monitoring against a configured set point
- Remote alerts when temperatures exceed the designated threshold
- Remote locking and unlocking
- Earlier notification of potential refrigeration issues
Real-time alerts can help you respond sooner to temperature problems, potentially reducing spoilage, lost sales, and avoidable service calls.
Equipment compatibility and applicable food safety requirements should be confirmed before installation.
Frequently Asked Questions
How much is the monthly subscription?
The mandatory subscription is $49 per unit per month. It includes VMS access, inventory and sales monitoring, remote support, and software updates.
Do you charge a percentage of sales?
No. There is no percentage of sales charge or transaction fee charged by the vending subscription.
How does checkout work?
Customers pay to unlock the door, take the products they want, and close the door. The AI vision cameras track items taken and returned to calculate the final purchase.
Do customers need to scan products?
No. Individual product scanning is not required.
Does Smart Shop™ require an internet connection?
Yes. An internet connection is required for connected services. Internet service is not included.
Can I sell products other than snacks and beverages?
Yes. The shelf-based design supports a wide range of products that fit the available shelving, including fresh food, packaged goods, beverages, and general merchandise, subject to the equipment's configuration and operating temperature.
Bring Smarter Retail to Your Business
Smart Shop™ combines AI-powered product recognition, secure self-service shopping, and Edge-Based AI Computing to give operators greater flexibility than traditional vending machines.
Expand your product selection, simplify checkout, and keep subscription costs predictable with a smart retail solution designed for modern unattended shopping.
Smarter shopping. More product flexibility. Predictable monthly costs. Just $49 per unit per month.
Brochure
Download Brochure
|
|
| Weight | 319 lbs |
| Dimensions | D 27.5" x W 29.5" x H 78.625" |
| Manufacturer | Imbera |
| Shelves | 5 |
| Net Cu Ft | 19.2 |
| HP | 1/4 |
For further details on condition, please see our Machine Condition Details.
- Cosmetic condition: 9-10
- Paint and bodywork (when applicable)
- Detail cleaned
- Thoroughly tested and working
- Serviced money systems
B – Good
- Cosmetic condition: 6-8
- Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
C – Fair
- Cosmetic condition: 3-5
- Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
F – Bad
- Cosmetic condition: 1-2
- Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
- Not cleaned at all, left “as-is” cosmetically but, mechanically functional
- Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
- Serviced money systems
Units will be repaired or replaced at no cost to the customer, provided units are operated and installed under the specific usage conditions designed for each model as outlined by Imbera User Manuals.
Our warranty includes parts, standard ground freight and labor performed at time of service. It also includes supplemental materials such as refrigerant gas, filter drier, welding, etc.
- Whole Cooler: 3 year warranty
- Compressor: 5 year warranty (First 3 years – labor & parts. Additional 2 years – compressor parts only.)
Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.
Some of the benefits of the extended warranty are: Commercial Equipment – New Products
-
-
- 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
-
Commercial Equipment – Refurbished Products
-
-
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
- Day 31 for Labor
- Day 31 for Parts
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
-
FAQs about Consumer Priority Service Extended Warranty
At Vending Concepts, we want our customers to understand our return and refund process before making a purchase. Please review the following policy carefully before requesting a return.
1. Items Eligible for Return
Special orders and custom orders are non-returnable and non-cancelable. This includes, but is not limited to, new machines, custom graphics, and other specially ordered or customized products.
All other items may be eligible for return, subject to the conditions, deadlines, and fees outlined in this policy.
2. Return Request Deadlines
All return requests must be approved by Vending Concepts through a Return Merchandise Authorization (RMA).
- An RMA must be requested within 7 days of receiving the merchandise or 60 days from the original purchase date, whichever comes first.
- No returns will be accepted after 7 days from the date the merchandise is received.
- An RMA is required for all approved returns. Items returned without an RMA may not be accepted.
To request an RMA, please contact our Customer Service team during regular business hours, Monday through Friday, 8:00 AM–5:00 PM CST.
3. Restocking Fees and Return Shipping Costs
Approved returns are subject to a 25% restocking fee, along with all applicable shipping charges.
The buyer is responsible for the following costs:
- Restocking fee: A 25% charge on the returned item.
- Original shipping costs: The full cost of shipping the machine from Vending Concepts to the buyer, even if the original purchase included free shipping.
- Return shipping costs: The full cost of shipping the machine back to Vending Concepts.
- Additional restoration or repair costs: Any costs necessary to return the machine to its original shipped condition, subject to the limitations described in Section 5.
Important Information About Free Shipping
Although shipping may be advertised as free to the buyer, Vending Concepts still incurs the full cost of shipping the machine. If a buyer returns a machine, the buyer becomes responsible for the original shipping cost.
Vending Concepts will provide an invoice from the trucking company documenting the original shipping charges. These charges remain the buyer’s responsibility, even when shipping was initially provided at no cost to the buyer.
4. Packaging and Return Shipping Requirements
The buyer is responsible for arranging and paying for all return shipping.
The buyer may choose to:
- Arrange return shipping independently; or
- Ask Vending Concepts to assist in obtaining the best available shipping quote.
Before shipping the machine back, the buyer must properly secure it to a pallet and wrap it appropriately to help prevent damage during transit.
The buyer is responsible for ensuring the machine is packaged and secured for safe transportation back to Vending Concepts.
5. Condition of Returned Merchandise
Returned machines must be received by Vending Concepts in the same condition they were in when originally shipped to the buyer.
If a machine is returned in a different condition, the buyer will be responsible for any additional costs necessary to restore it to its original shipped condition. These costs will not exceed the original purchase price of the machine.
Any applicable restoration or repair costs will be deducted from the refund.
Ownership of the machine remains with the buyer until Vending Concepts receives the machine in its original shipped condition and issues the applicable refund.
6. Refunds
Once the returned machine has been received and inspected, Vending Concepts will determine the applicable refund amount.
The refund will be calculated by deducting the following from the original machine purchase price:
- The 25% restocking fee.
- The original shipping charges from Vending Concepts to the buyer.
- The return shipping costs, which are the buyer’s responsibility and must be paid separately or as otherwise arranged.
- Any applicable restoration or repair costs resulting from the machine being returned in a condition different from its original shipped condition.
The refund will be issued after the returned machine has been received in the required condition and the applicable deductions have been determined.
7. Contact Customer Service
To request a Return Merchandise Authorization (RMA) or discuss a potential return, please contact Vending Concepts Customer Service during the following hours:
Monday–Friday: 8:00 AM–5:00 PM CST
All returns must be authorized in advance, and requests must be made within the applicable deadlines outlined above.
Thank you for your understanding and for choosing Vending Concepts.
Machines That
Earn Their Floor Space
Fits Where Others Won't
Slim-profile and ADA configurations built for corridors, hallways, and tight installs — perfect added to a bank of equipment.
Configurable Shelving
Reconfigure shelves for chips, bottles, cans, specialty items, or non-traditional products. One machine, infinite setups.
ADA Compliant, Standard
Factory-built for the Americans with Disabilities Act — deploy in hospitals, government buildings, and universities with zero retrofitting cost.
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