Habco 28HCTD AI Smart Refrigerated Vending Machine Drink Vending Machine
Introducing Smart Shop™ cooler, with AI technology! A breakthrough in unattended retail, powered by AI Vision cameras shrinkage...well it all but disappears. The Smart Shop cooler will surely increase sales and profit margin by no longer limiting what can be sold to what fits in a vending machine. It is the most secure automated retail system since vending machines were invented! No scanning or action from the consumer is required. Just pay, take and close the door and enjoy. REQUIRES INTERNET CONNECTION. (not included)
Smarter Retail. More Flexibility. Greater Profit Potential.
Meet the Habco ESM28HCTD Smart Shop™ Cooler, an advanced AI-powered vending solution designed to simplify unattended retail and expand your product selection. Featuring six shelves, two AI vision cameras, and Edge-Based AI Computing, this smart cooler combines secure self-service shopping with intelligent product tracking and efficient local transaction processing.
Unlike traditional vending machines, the Smart Shop™ Cooler lets customers access products directly from the shelves without being limited by dispensing mechanisms or predetermined product slots. Sell beverages, snacks, fresh food, and other products that fit your shelving while delivering a convenient, modern shopping experience.
With local AI processing, the system supports faster performance, reduced data usage, and lower ongoing connectivity costs compared with cloud-based alternatives.
No percentage of sales. No transaction fees. One low monthly flat rate.
Key Features
- NO Percentage of Sales — Keep your sales revenue.
- NO Transaction Fees — No per-transaction fees charged by the vending subscription.
- Low Monthly Flat Rate — Just $49 per unit per month.
- Edge-Based AI Computing — Processes transactions locally instead of relying entirely on cloud-based processing.
- 2 AI Vision Cameras — Detect products taken and returned to support accurate checkout.
- Secure 24/7 Unattended Retail — Offer convenient self-service shopping around the clock.
- 6 Flexible Shelves — Merchandise a variety of beverages, snacks, fresh food, and other shelf-compatible products.
- Removable Cassette® Refrigeration — Designed for convenient refrigeration system access and service.
- Smart Shop™ Technology — Automated product recognition and checkout without individual product scanning.
- Internet Connectivity Required — Internet service is not included.
How Smart Shop™ Works
Smart Shop™ transforms traditional vending into an open-access shopping experience. Customers pay before the door unlocks, choose their products, and let AI vision technology calculate their purchase.
- Pay to unlock. Customers use a supported payment method to gain access.
- Choose their products. Customers browse the shelves and take what they want.
- Return anything they don't want. Products returned before the door closes are accounted for in the final transaction.
- Close the door and go. The AI vision system identifies the products taken and returned and calculates the final charge to the customer's payment method.
No scanning individual products or completing a separate checkout is required. Customers simply pay, take what they want, close the door, and go.
Why Choose Smart Shop™ Over Traditional Vending?
More Product Flexibility
Traditional vending machines limit your selection through fixed slots, drop chutes, and dispensing mechanisms. The Smart Shop™ Cooler uses open shelving, allowing you to stock a wider variety of products that fit the available space.
Sell products such as:
- Bottled and canned beverages
- Chips, candy, and packaged snacks
- Fresh food and grab-and-go meals
- Other shelf-compatible merchandise
The six-shelf configuration gives you flexibility to organize your inventory around your customers' needs.
AI-Powered Inventory Protection
Two AI vision cameras track products as customers remove or return them. This helps improve transaction accuracy and reduce inventory shrinkage without relying solely on the honor system or product weight measurements.
Fewer Mechanical Components
Traditional vending machines often use motors, elevators, picker arms, augers, and other dispensing mechanisms that can jam or require maintenance.
The Smart Shop™ approach eliminates traditional product-dispensing mechanisms in favor of controlled door access and shelf-based shopping. Fewer moving parts can mean fewer mechanical issues and less time spent dealing with stuck products.
A Better Customer Experience
Customers can see and handle products before purchasing them, creating a familiar, grocery-store-style shopping experience. This flexibility can encourage purchases while giving customers convenient access to products throughout the day.
Bring self-service retail to offices, workplaces, and other suitable locations without needing a staffed checkout.
Edge-Based AI vs. Cloud-Based Processing
The Habco ESM28HCTD uses Edge-Based AI Computing to process transactions locally.
Benefits include:
- Responsive performance: Local processing supports efficient transaction handling.
- Reduced data usage: Less reliance on sending every processing task to the cloud.
- Potentially lower connectivity costs: Reduced data usage can help control ongoing network expenses.
- Predictable operating costs: A flat-rate subscription helps keep your vending software expenses consistent as sales grow.
An internet connection is still required for connected services and remote management.
Removable Cassette® Refrigeration
The Habco ESM28HCTD features a Removable Cassette® Refrigeration system designed to make refrigeration service more convenient.
This design can simplify access to refrigeration components during maintenance, helping operators manage equipment servicing and minimize disruption.
Simple, Predictable Monthly Pricing
Just $49 Per Unit Per Month
An active subscription is required to operate the Smart Shop™ system.
The mandatory subscription includes access to the backend Vending Management System (VMS), supporting:
- Inventory management and monitoring
- Sales tracking and reporting
- Machine monitoring
- Remote support
- Software updates as needed
No percentage of sales. No subscription transaction fees. No contract.
Your monthly subscription stays flat as sales increase, helping you manage operating expenses and protect long-term profitability.
Confirm any separately applicable payment processing provider fees or other service charges before purchase.
Smart Shop™ for Existing Coolers and Freezers
Looking to upgrade compatible refrigeration equipment? A compatible single-door cooler or freezer may be converted into an access-controlled automated retail solution using an appropriate smart health lock.
Depending on the installed lock and equipment configuration, features may include:
- Temperature monitoring against a configured set point
- Remote alerts when temperatures exceed the designated threshold
- Remote locking and unlocking
- Earlier notification of potential refrigeration problems
Timely alerts can help operators respond to temperature issues sooner, reducing the risk of spoiled inventory, lost sales, and avoidable service calls. Equipment compatibility and applicable food safety requirements should be confirmed before installation.
Frequently Asked Questions
How much is the monthly subscription?
The mandatory subscription is $49 per unit per month. It includes VMS access, inventory and sales monitoring, remote support, and software updates.
Do you charge a percentage of sales?
No. There is no percentage-of-sales charge or transaction fee charged by the vending subscription.
How many shelves does the Habco ESM28HCTD have?
The unit features six shelves for flexible product merchandising.
How does checkout work?
Customers pay to unlock the door, select their products, and close the door. The two AI vision cameras track items taken and returned to calculate the final purchase.
Does the cooler require internet?
Yes. An internet connection is required for connected services. Internet service is not included.
What is Removable Cassette® Refrigeration?
It is a refrigeration system design intended to provide convenient access to refrigeration components for service and maintenance.
Upgrade Your Unattended Retail Business
The Habco ESM28HCTD Smart Shop™ Cooler combines AI-powered product recognition, secure self-service shopping, six flexible shelves, and removable cassette refrigeration in one intelligent vending solution.
Expand your product selection beyond traditional vending limitations, give customers a convenient shopping experience, and keep your monthly subscription costs predictable.
Smarter shopping. Flexible merchandising. More control. Just $49 per unit per month.
No videos available for this machine yet.
Brochure
Download Brochure
|
|
| Weight | 362 lbs |
| Dimensions | D 31" x W 30.5" x H 78" |
| Manufacturer | Habco |
| Shelves | 6 |
| Net Cu Ft | 19.2 |
| HP | 1/4 |
For further details on condition, please see our Machine Condition Details.
- Cosmetic condition: 9-10
- Paint and bodywork (when applicable)
- Detail cleaned
- Thoroughly tested and working
- Serviced money systems
B – Good
- Cosmetic condition: 6-8
- Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
C – Fair
- Cosmetic condition: 3-5
- Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
F – Bad
- Cosmetic condition: 1-2
- Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
- Not cleaned at all, left “as-is” cosmetically but, mechanically functional
- Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
- Serviced money systems
HABCO warrants to the End-User of a new HABCO commercial appliance (the “Product”) that it be free from defects in material and workmanship,
under normal commercial use, proper start-up, installation, maintenance and service in accordance with HABCO’s printed instruction package supplied with the Product.
Three (3) Year Limited Parts and Labor Warranty
HABCO’s obligation under this portion of the warranty is limited to repair or replacement, at HABCO’s sole discretion, including labor charges, of
defective parts or components, for a period three (3) years from the date of purchase by the End-User, not to exceed thirty-nine (39) months from
the date of HABCO invoice for the Product to the Purchaser.
Additional Two (2) Year Limited Compressor Part Warranty
In addition to the limited warranty stated above, HABCO warrants the hermetically sealed compressor part only, and no other parts, components
and/or labor for an additional two (2) years beyond the first three (3) year warranty period, not to exceed sixty-three (63) months from the date of
HABCO invoice for the Product to the Purchaser, to be free from defects in material and workmanship under normal commercial use, proper maintenance and service in accordance with HABCO’s printed instruction package supplied with each Product. HABCO reserves the option to repair or
replace any defective compressor part at HABCO’s sole discretion.
Warranty Limitations and Conditions
For the purpose of this limited warranty, the “End-User” means the first user of the product. The “Purchaser” shall mean the company or division of a company, or individual first invoiced by HABCO. This limited warranty applies only to the End-User and is not transferrable or assignable. The original Purchaser invoice, stating the End-User’s company name and address, purchase date and serial number, shall be deemed proof of End-User and must be provided to HABCO to make a claim under this warranty.
No warranty work shall be performed unless prior authorization has been obtained from HABCO. The labor warranty shall include only standard straight time labor, defined as normal repair time/rates and reasonable travel time, during normal business hours, as determined and approved by HABCO. Service performed outside of normal business hours as determined and approved by HABCO, will be covered at standard straight time labor, defined as normal repair time/rates plus reasonable travel time, with any premium labor or other charges the sole responsibility of the End-User.
HABCO reserves the sole option to inspect and deem defective, materials and/or workmanship. HABCO reserves the sole option to limit effective
warranty coverage to Purchaser’s country of origin.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, commercial use of the Product. Exclusions under this limited warranty include, without limitation, the following: normal wear components including, gaskets, seals, incandescent and/or fluorescent lamps and starters; power cords; damage due to improper use of electrical extension cords; damages arising from abuse, misuse, neglect or accident; cosmetic damage or damage to the interior or exterior finish; unauthorized service or alterations; damage as a direct result of transport and/or handling; damage due to painting, the application of decals or remanufacturing; adjustments; low voltage and/or inadequate power
supply at location; excessive charges due to installed location; wait times and/or revisits due to inaccessibility; installation within residential, noncommercial and/or moving vehicles; excessive shipping costs; any labor not directly required for warranty repair such as unloading of contents; fire, water, lightning or other acts of God; consequential damages; nor does it include issues arising from improper installation or lack of basic preventative maintenance, including but not limited to condenser cleaning which is regular and appropriate to the location of the Product, all in accordance with HABCO’s printed instruction package supplied with each Product. HABCO does not warrant uninterrupted or error-free operation of the Product.
Under no circumstances shall HABCO be liable for an amount greater than the actual purchase price of the Product. HABCO shall not be responsible for any incidental, consequential, special, punitive, direct or indirect loss, or economic loss, including without limitation, loss of goodwill, lost
profits, or losses or damages arising from food or product spoilage, whether or not on account of refrigeration failure.
HABCO shall not be liable in any manner for any default or delay in performance hereunder caused by or resulting from any contingency beyond
HABCO’s control including, but not limited to, war, acts of terrorism, government restrictions or restraints, strikes, lockouts, injunctions, fire, floods, acts of nature, short or reduced supply of raw materials, or discontinuance of parts by the original manufacturer.
All other warranties and conditions express or implied, and whether arising by law, by statute, by course of dealing or usage of trade, including without limitation implied warranties of merchantability, merchantable quality and fitness for a particular purpose are hereby disclaimed. HABCO’s sole
liability is limited to the warranty set out herein and there are no warranties, which extend beyond the terms of this warranty.
HABCO does not authorize any representative or other person to create or assume for it any warranty obligation or liability other than such as expressly set forth herein.
HABCO will provide an authorization number for the return of defective parts, which must be returned within thirty (30) days of the date on which
service occurs.
Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.
Some of the benefits of the extended warranty are: Commercial Equipment – New Products
-
-
- 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
-
Commercial Equipment – Refurbished Products
-
-
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
- Day 31 for Labor
- Day 31 for Parts
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
-
FAQs about Consumer Priority Service Extended Warranty
At Vending Concepts, we want our customers to understand our return and refund process before making a purchase. Please review the following policy carefully before requesting a return.
1. Items Eligible for Return
Special orders and custom orders are non-returnable and non-cancelable. This includes, but is not limited to, new machines, custom graphics, and other specially ordered or customized products.
All other items may be eligible for return, subject to the conditions, deadlines, and fees outlined in this policy.
2. Return Request Deadlines
All return requests must be approved by Vending Concepts through a Return Merchandise Authorization (RMA).
- An RMA must be requested within 7 days of receiving the merchandise or 60 days from the original purchase date, whichever comes first.
- No returns will be accepted after 7 days from the date the merchandise is received.
- An RMA is required for all approved returns. Items returned without an RMA may not be accepted.
To request an RMA, please contact our Customer Service team during regular business hours, Monday through Friday, 8:00 AM–5:00 PM CST.
3. Restocking Fees and Return Shipping Costs
Approved returns are subject to a 25% restocking fee, along with all applicable shipping charges.
The buyer is responsible for the following costs:
- Restocking fee: A 25% charge on the returned item.
- Original shipping costs: The full cost of shipping the machine from Vending Concepts to the buyer, even if the original purchase included free shipping.
- Return shipping costs: The full cost of shipping the machine back to Vending Concepts.
- Additional restoration or repair costs: Any costs necessary to return the machine to its original shipped condition, subject to the limitations described in Section 5.
Important Information About Free Shipping
Although shipping may be advertised as free to the buyer, Vending Concepts still incurs the full cost of shipping the machine. If a buyer returns a machine, the buyer becomes responsible for the original shipping cost.
Vending Concepts will provide an invoice from the trucking company documenting the original shipping charges. These charges remain the buyer’s responsibility, even when shipping was initially provided at no cost to the buyer.
4. Packaging and Return Shipping Requirements
The buyer is responsible for arranging and paying for all return shipping.
The buyer may choose to:
- Arrange return shipping independently; or
- Ask Vending Concepts to assist in obtaining the best available shipping quote.
Before shipping the machine back, the buyer must properly secure it to a pallet and wrap it appropriately to help prevent damage during transit.
The buyer is responsible for ensuring the machine is packaged and secured for safe transportation back to Vending Concepts.
5. Condition of Returned Merchandise
Returned machines must be received by Vending Concepts in the same condition they were in when originally shipped to the buyer.
If a machine is returned in a different condition, the buyer will be responsible for any additional costs necessary to restore it to its original shipped condition. These costs will not exceed the original purchase price of the machine.
Any applicable restoration or repair costs will be deducted from the refund.
Ownership of the machine remains with the buyer until Vending Concepts receives the machine in its original shipped condition and issues the applicable refund.
6. Refunds
Once the returned machine has been received and inspected, Vending Concepts will determine the applicable refund amount.
The refund will be calculated by deducting the following from the original machine purchase price:
- The 25% restocking fee.
- The original shipping charges from Vending Concepts to the buyer.
- The return shipping costs, which are the buyer’s responsibility and must be paid separately or as otherwise arranged.
- Any applicable restoration or repair costs resulting from the machine being returned in a condition different from its original shipped condition.
The refund will be issued after the returned machine has been received in the required condition and the applicable deductions have been determined.
7. Contact Customer Service
To request a Return Merchandise Authorization (RMA) or discuss a potential return, please contact Vending Concepts Customer Service during the following hours:
Monday–Friday: 8:00 AM–5:00 PM CST
All returns must be authorized in advance, and requests must be made within the applicable deadlines outlined above.
Thank you for your understanding and for choosing Vending Concepts.
Introducing Smart Shop™ cooler, with AI technology! A breakthrough in unattended retail, powered by AI Vision cameras shrinkage...well it all but disappears. The Smart Shop cooler will surely increase sales and profit margin by no longer limiting what can be sold to what fits in a vending machine. It is the most secure automated retail system since vending machines were invented! No scanning or action from the consumer is required. Just pay, take and close the door and enjoy. REQUIRES INTERNET CONNECTION. (not included)
Smarter Retail. More Flexibility. Greater Profit Potential.
Meet the Habco ESM28HCTD Smart Shop™ Cooler, an advanced AI-powered vending solution designed to simplify unattended retail and expand your product selection. Featuring six shelves, two AI vision cameras, and Edge-Based AI Computing, this smart cooler combines secure self-service shopping with intelligent product tracking and efficient local transaction processing.
Unlike traditional vending machines, the Smart Shop™ Cooler lets customers access products directly from the shelves without being limited by dispensing mechanisms or predetermined product slots. Sell beverages, snacks, fresh food, and other products that fit your shelving while delivering a convenient, modern shopping experience.
With local AI processing, the system supports faster performance, reduced data usage, and lower ongoing connectivity costs compared with cloud-based alternatives.
No percentage of sales. No transaction fees. One low monthly flat rate.
Key Features
- NO Percentage of Sales — Keep your sales revenue.
- NO Transaction Fees — No per-transaction fees charged by the vending subscription.
- Low Monthly Flat Rate — Just $49 per unit per month.
- Edge-Based AI Computing — Processes transactions locally instead of relying entirely on cloud-based processing.
- 2 AI Vision Cameras — Detect products taken and returned to support accurate checkout.
- Secure 24/7 Unattended Retail — Offer convenient self-service shopping around the clock.
- 6 Flexible Shelves — Merchandise a variety of beverages, snacks, fresh food, and other shelf-compatible products.
- Removable Cassette® Refrigeration — Designed for convenient refrigeration system access and service.
- Smart Shop™ Technology — Automated product recognition and checkout without individual product scanning.
- Internet Connectivity Required — Internet service is not included.
How Smart Shop™ Works
Smart Shop™ transforms traditional vending into an open-access shopping experience. Customers pay before the door unlocks, choose their products, and let AI vision technology calculate their purchase.
- Pay to unlock. Customers use a supported payment method to gain access.
- Choose their products. Customers browse the shelves and take what they want.
- Return anything they don't want. Products returned before the door closes are accounted for in the final transaction.
- Close the door and go. The AI vision system identifies the products taken and returned and calculates the final charge to the customer's payment method.
No scanning individual products or completing a separate checkout is required. Customers simply pay, take what they want, close the door, and go.
Why Choose Smart Shop™ Over Traditional Vending?
More Product Flexibility
Traditional vending machines limit your selection through fixed slots, drop chutes, and dispensing mechanisms. The Smart Shop™ Cooler uses open shelving, allowing you to stock a wider variety of products that fit the available space.
Sell products such as:
- Bottled and canned beverages
- Chips, candy, and packaged snacks
- Fresh food and grab-and-go meals
- Other shelf-compatible merchandise
The six-shelf configuration gives you flexibility to organize your inventory around your customers' needs.
AI-Powered Inventory Protection
Two AI vision cameras track products as customers remove or return them. This helps improve transaction accuracy and reduce inventory shrinkage without relying solely on the honor system or product weight measurements.
Fewer Mechanical Components
Traditional vending machines often use motors, elevators, picker arms, augers, and other dispensing mechanisms that can jam or require maintenance.
The Smart Shop™ approach eliminates traditional product-dispensing mechanisms in favor of controlled door access and shelf-based shopping. Fewer moving parts can mean fewer mechanical issues and less time spent dealing with stuck products.
A Better Customer Experience
Customers can see and handle products before purchasing them, creating a familiar, grocery-store-style shopping experience. This flexibility can encourage purchases while giving customers convenient access to products throughout the day.
Bring self-service retail to offices, workplaces, and other suitable locations without needing a staffed checkout.
Edge-Based AI vs. Cloud-Based Processing
The Habco ESM28HCTD uses Edge-Based AI Computing to process transactions locally.
Benefits include:
- Responsive performance: Local processing supports efficient transaction handling.
- Reduced data usage: Less reliance on sending every processing task to the cloud.
- Potentially lower connectivity costs: Reduced data usage can help control ongoing network expenses.
- Predictable operating costs: A flat-rate subscription helps keep your vending software expenses consistent as sales grow.
An internet connection is still required for connected services and remote management.
Removable Cassette® Refrigeration
The Habco ESM28HCTD features a Removable Cassette® Refrigeration system designed to make refrigeration service more convenient.
This design can simplify access to refrigeration components during maintenance, helping operators manage equipment servicing and minimize disruption.
Simple, Predictable Monthly Pricing
Just $49 Per Unit Per Month
An active subscription is required to operate the Smart Shop™ system.
The mandatory subscription includes access to the backend Vending Management System (VMS), supporting:
- Inventory management and monitoring
- Sales tracking and reporting
- Machine monitoring
- Remote support
- Software updates as needed
No percentage of sales. No subscription transaction fees. No contract.
Your monthly subscription stays flat as sales increase, helping you manage operating expenses and protect long-term profitability.
Confirm any separately applicable payment processing provider fees or other service charges before purchase.
Smart Shop™ for Existing Coolers and Freezers
Looking to upgrade compatible refrigeration equipment? A compatible single-door cooler or freezer may be converted into an access-controlled automated retail solution using an appropriate smart health lock.
Depending on the installed lock and equipment configuration, features may include:
- Temperature monitoring against a configured set point
- Remote alerts when temperatures exceed the designated threshold
- Remote locking and unlocking
- Earlier notification of potential refrigeration problems
Timely alerts can help operators respond to temperature issues sooner, reducing the risk of spoiled inventory, lost sales, and avoidable service calls. Equipment compatibility and applicable food safety requirements should be confirmed before installation.
Frequently Asked Questions
How much is the monthly subscription?
The mandatory subscription is $49 per unit per month. It includes VMS access, inventory and sales monitoring, remote support, and software updates.
Do you charge a percentage of sales?
No. There is no percentage-of-sales charge or transaction fee charged by the vending subscription.
How many shelves does the Habco ESM28HCTD have?
The unit features six shelves for flexible product merchandising.
How does checkout work?
Customers pay to unlock the door, select their products, and close the door. The two AI vision cameras track items taken and returned to calculate the final purchase.
Does the cooler require internet?
Yes. An internet connection is required for connected services. Internet service is not included.
What is Removable Cassette® Refrigeration?
It is a refrigeration system design intended to provide convenient access to refrigeration components for service and maintenance.
Upgrade Your Unattended Retail Business
The Habco ESM28HCTD Smart Shop™ Cooler combines AI-powered product recognition, secure self-service shopping, six flexible shelves, and removable cassette refrigeration in one intelligent vending solution.
Expand your product selection beyond traditional vending limitations, give customers a convenient shopping experience, and keep your monthly subscription costs predictable.
Smarter shopping. Flexible merchandising. More control. Just $49 per unit per month.
No videos available for this machine yet.
Brochure
Download Brochure
|
|
| Weight | 362 lbs |
| Dimensions | D 31" x W 30.5" x H 78" |
| Manufacturer | Habco |
| Shelves | 6 |
| Net Cu Ft | 19.2 |
| HP | 1/4 |
For further details on condition, please see our Machine Condition Details.
- Cosmetic condition: 9-10
- Paint and bodywork (when applicable)
- Detail cleaned
- Thoroughly tested and working
- Serviced money systems
B – Good
- Cosmetic condition: 6-8
- Normal visible wear and tear, minor scratches, nicks, dents, scuffs, dings, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
C – Fair
- Cosmetic condition: 3-5
- Blemishes that exceed normal wear and tear, scratches, nicks, dents, scuffs, dings, rust, various cosmetic imperfections, etc.
- Wiped down, not detail cleaned
- Thoroughly tested and working
- Serviced money systems
F – Bad
- Cosmetic condition: 1-2
- Severe blemishes i.e. rust, large dents, severe scratches, major cracks or see-through graphic, etc.
- Not cleaned at all, left “as-is” cosmetically but, mechanically functional
- Thoroughly tested primary purposes functioning, secondary functions may not work optimally, i.e. lights, hinges…
- Serviced money systems
HABCO warrants to the End-User of a new HABCO commercial appliance (the “Product”) that it be free from defects in material and workmanship,
under normal commercial use, proper start-up, installation, maintenance and service in accordance with HABCO’s printed instruction package supplied with the Product.
Three (3) Year Limited Parts and Labor Warranty
HABCO’s obligation under this portion of the warranty is limited to repair or replacement, at HABCO’s sole discretion, including labor charges, of
defective parts or components, for a period three (3) years from the date of purchase by the End-User, not to exceed thirty-nine (39) months from
the date of HABCO invoice for the Product to the Purchaser.
Additional Two (2) Year Limited Compressor Part Warranty
In addition to the limited warranty stated above, HABCO warrants the hermetically sealed compressor part only, and no other parts, components
and/or labor for an additional two (2) years beyond the first three (3) year warranty period, not to exceed sixty-three (63) months from the date of
HABCO invoice for the Product to the Purchaser, to be free from defects in material and workmanship under normal commercial use, proper maintenance and service in accordance with HABCO’s printed instruction package supplied with each Product. HABCO reserves the option to repair or
replace any defective compressor part at HABCO’s sole discretion.
Warranty Limitations and Conditions
For the purpose of this limited warranty, the “End-User” means the first user of the product. The “Purchaser” shall mean the company or division of a company, or individual first invoiced by HABCO. This limited warranty applies only to the End-User and is not transferrable or assignable. The original Purchaser invoice, stating the End-User’s company name and address, purchase date and serial number, shall be deemed proof of End-User and must be provided to HABCO to make a claim under this warranty.
No warranty work shall be performed unless prior authorization has been obtained from HABCO. The labor warranty shall include only standard straight time labor, defined as normal repair time/rates and reasonable travel time, during normal business hours, as determined and approved by HABCO. Service performed outside of normal business hours as determined and approved by HABCO, will be covered at standard straight time labor, defined as normal repair time/rates plus reasonable travel time, with any premium labor or other charges the sole responsibility of the End-User.
HABCO reserves the sole option to inspect and deem defective, materials and/or workmanship. HABCO reserves the sole option to limit effective
warranty coverage to Purchaser’s country of origin.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, commercial use of the Product. Exclusions under this limited warranty include, without limitation, the following: normal wear components including, gaskets, seals, incandescent and/or fluorescent lamps and starters; power cords; damage due to improper use of electrical extension cords; damages arising from abuse, misuse, neglect or accident; cosmetic damage or damage to the interior or exterior finish; unauthorized service or alterations; damage as a direct result of transport and/or handling; damage due to painting, the application of decals or remanufacturing; adjustments; low voltage and/or inadequate power
supply at location; excessive charges due to installed location; wait times and/or revisits due to inaccessibility; installation within residential, noncommercial and/or moving vehicles; excessive shipping costs; any labor not directly required for warranty repair such as unloading of contents; fire, water, lightning or other acts of God; consequential damages; nor does it include issues arising from improper installation or lack of basic preventative maintenance, including but not limited to condenser cleaning which is regular and appropriate to the location of the Product, all in accordance with HABCO’s printed instruction package supplied with each Product. HABCO does not warrant uninterrupted or error-free operation of the Product.
Under no circumstances shall HABCO be liable for an amount greater than the actual purchase price of the Product. HABCO shall not be responsible for any incidental, consequential, special, punitive, direct or indirect loss, or economic loss, including without limitation, loss of goodwill, lost
profits, or losses or damages arising from food or product spoilage, whether or not on account of refrigeration failure.
HABCO shall not be liable in any manner for any default or delay in performance hereunder caused by or resulting from any contingency beyond
HABCO’s control including, but not limited to, war, acts of terrorism, government restrictions or restraints, strikes, lockouts, injunctions, fire, floods, acts of nature, short or reduced supply of raw materials, or discontinuance of parts by the original manufacturer.
All other warranties and conditions express or implied, and whether arising by law, by statute, by course of dealing or usage of trade, including without limitation implied warranties of merchantability, merchantable quality and fitness for a particular purpose are hereby disclaimed. HABCO’s sole
liability is limited to the warranty set out herein and there are no warranties, which extend beyond the terms of this warranty.
HABCO does not authorize any representative or other person to create or assume for it any warranty obligation or liability other than such as expressly set forth herein.
HABCO will provide an authorization number for the return of defective parts, which must be returned within thirty (30) days of the date on which
service occurs.
Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.
Some of the benefits of the extended warranty are: Commercial Equipment – New Products
-
-
- 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
-
Commercial Equipment – Refurbished Products
-
-
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
- Day 31 for Labor
- Day 31 for Parts
- Covers on-site service
- Covers all parts and labor
- Does not cover accidental damage/ gross misuse
- Low deductible/ service fee to be paid by the customer at time of claim
- Transferable
- 2 & 4 year Date of Purchase warranty with CPS taking over at:
-
FAQs about Consumer Priority Service Extended Warranty
At Vending Concepts, we want our customers to understand our return and refund process before making a purchase. Please review the following policy carefully before requesting a return.
1. Items Eligible for Return
Special orders and custom orders are non-returnable and non-cancelable. This includes, but is not limited to, new machines, custom graphics, and other specially ordered or customized products.
All other items may be eligible for return, subject to the conditions, deadlines, and fees outlined in this policy.
2. Return Request Deadlines
All return requests must be approved by Vending Concepts through a Return Merchandise Authorization (RMA).
- An RMA must be requested within 7 days of receiving the merchandise or 60 days from the original purchase date, whichever comes first.
- No returns will be accepted after 7 days from the date the merchandise is received.
- An RMA is required for all approved returns. Items returned without an RMA may not be accepted.
To request an RMA, please contact our Customer Service team during regular business hours, Monday through Friday, 8:00 AM–5:00 PM CST.
3. Restocking Fees and Return Shipping Costs
Approved returns are subject to a 25% restocking fee, along with all applicable shipping charges.
The buyer is responsible for the following costs:
- Restocking fee: A 25% charge on the returned item.
- Original shipping costs: The full cost of shipping the machine from Vending Concepts to the buyer, even if the original purchase included free shipping.
- Return shipping costs: The full cost of shipping the machine back to Vending Concepts.
- Additional restoration or repair costs: Any costs necessary to return the machine to its original shipped condition, subject to the limitations described in Section 5.
Important Information About Free Shipping
Although shipping may be advertised as free to the buyer, Vending Concepts still incurs the full cost of shipping the machine. If a buyer returns a machine, the buyer becomes responsible for the original shipping cost.
Vending Concepts will provide an invoice from the trucking company documenting the original shipping charges. These charges remain the buyer’s responsibility, even when shipping was initially provided at no cost to the buyer.
4. Packaging and Return Shipping Requirements
The buyer is responsible for arranging and paying for all return shipping.
The buyer may choose to:
- Arrange return shipping independently; or
- Ask Vending Concepts to assist in obtaining the best available shipping quote.
Before shipping the machine back, the buyer must properly secure it to a pallet and wrap it appropriately to help prevent damage during transit.
The buyer is responsible for ensuring the machine is packaged and secured for safe transportation back to Vending Concepts.
5. Condition of Returned Merchandise
Returned machines must be received by Vending Concepts in the same condition they were in when originally shipped to the buyer.
If a machine is returned in a different condition, the buyer will be responsible for any additional costs necessary to restore it to its original shipped condition. These costs will not exceed the original purchase price of the machine.
Any applicable restoration or repair costs will be deducted from the refund.
Ownership of the machine remains with the buyer until Vending Concepts receives the machine in its original shipped condition and issues the applicable refund.
6. Refunds
Once the returned machine has been received and inspected, Vending Concepts will determine the applicable refund amount.
The refund will be calculated by deducting the following from the original machine purchase price:
- The 25% restocking fee.
- The original shipping charges from Vending Concepts to the buyer.
- The return shipping costs, which are the buyer’s responsibility and must be paid separately or as otherwise arranged.
- Any applicable restoration or repair costs resulting from the machine being returned in a condition different from its original shipped condition.
The refund will be issued after the returned machine has been received in the required condition and the applicable deductions have been determined.
7. Contact Customer Service
To request a Return Merchandise Authorization (RMA) or discuss a potential return, please contact Vending Concepts Customer Service during the following hours:
Monday–Friday: 8:00 AM–5:00 PM CST
All returns must be authorized in advance, and requests must be made within the applicable deadlines outlined above.
Thank you for your understanding and for choosing Vending Concepts.
Machines That
Earn Their Floor Space
Fits Where Others Won't
Slim-profile and ADA configurations built for corridors, hallways, and tight installs — perfect added to a bank of equipment.
Configurable Shelving
Reconfigure shelves for chips, bottles, cans, specialty items, or non-traditional products. One machine, infinite setups.
ADA Compliant, Standard
Factory-built for the Americans with Disabilities Act — deploy in hospitals, government buildings, and universities with zero retrofitting cost.
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